Platform updates:
At Solo midocean we are committed to providing you with the best online experience as possible. We are therefore excited to announce that we are rolling out a series of significant updates to our platform!
While you will notice a refreshed look and feel, these changes go much deeper. We have performed a major technical update to ensure our platform is faster, more intuitive, and equipped with features designed to streamline your daily operations.
Improved UI
We have redesigned our product pages to offer a more intuitive experience. The new layout features a more user-friendly order flow that makes it easier to define your requirements and place orders quickly.
* Screenshots showing how easy it now is to add quantities per colour/size and check available stock levels.
In the My Account you can now assign specific permissions to different team members within your account, ensuring the right people have the right level of access.
The roles avaliable are:
Account admin: Can manage user roles, create orders and view order information.
Buyer: can create and manage orders. Same rights as the Account admin, except for managing user roles.
User: Can create orders and view order information but no invoice information.
Viewer: Is able to view information but cannot create any orders.
All invoices—including those for stock orders and yourChoice custom orders—are now easily accessible and available for download in PDF format, directly from your My Account.
Showing details like:
A summary of the items and their specific printing requirements
Full delivery details and shipping information
The cost breakdown
We have redesigned our interface to provide you with a clearer, more powerful way to track and manage your activity.
Our new Order History offers real-time visibility for all your orders, whether they are orders from stock or custom yourChoice products. This allows you to monitor live statuses and identify any pending tasks directly, ensuring you stay ahead of your deadlines.
This will make it easier than ever to reference past projects and keep your current ones moving forward without delay.
Now streamlined and faster
Our upgraded product configurator for yourChoice products is now fully integrated with our DTP specialists at prepress, meaning they will be receiving your product request immediately after creation, and start preparing your proof shortly thereafter.
By digitalising this entire workflow, we have successfully removed manual delays, allowing you to receive your digital proof one day faster.
And to keep your projects organised and moving forward, the entire approval process has moved to your My Account. While you will still receive email notifications, you can now manage feedback, track real-time order statuses, and finalise approvals directly online.
This centralised communication eliminates the need for endless email back-and-forth, saving you valuable time and ensuring every project stays perfectly on track.
Our main search bar will soon allow you to not only find products, but also other content and documentation at the same time.
Will soon help you find the information you need, exactly when you need it. It will be a go-to resource to find all the answers to your questions in one easy-to-search location.
From more technical details to account FAQs and other general questions, you will have instant access to our full library of resources to guide you.
With this functionality you will be able to create and manage multiple shopping carts simultaneously. This means you can organise different projects or separate orders at the very same time—without needing to clear your current selection.
It is designed to make your purchasing process faster, more flexible, and perfectly tailored to your workflow.
